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Membership Tier Setup

Membership tiers define the levels within your network — training certifications, leadership roles, participation categories, or any other grouping that makes sense for your ministry.

Each org defines its own tiers. Examples: “Founding Member,” “Level 1 Trainer,” “Field Leader,” “Youth Coordinator.”

  1. Go to Admin → Membership → Membership Levels

  2. Click Add Membership Level

  3. Fill in:

    • Name — the tier name shown to staff (e.g., “Founding Member”)
    • Organization — select your org
    • Access Rank — a number used for ordering tiers (1 = lowest, higher = more senior). Used for future content gating.
    • Annual Dues — the annual fee for this tier (optional — leave blank for roles that don’t pay dues)
    • Grace Period Days — how many days past the renewal date a member retains full access before lapsing (default: 30)
  4. Click Save

To rename or adjust a tier, click its name in the list and update the fields.

To stop enrolling new members in a tier, you can add a note in the name (e.g., “Level 1 — Archived”) — there is no formal deactivation flag yet.

  • Tiers belong to your organization — other orgs cannot see yours.
  • You can have as many tiers as needed.
  • Access Rank is a simple integer — higher numbers mean more senior. There’s no enforced hierarchy; it’s for your reference and for future gating features.
  • Dues are informational — Actuvo does not process tier dues via Stripe (as of this release). Record payments manually in Membership → Payments.